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Ctrl-pad Inc. Product Support

Ctrl-pad Inc. gives you more than just great software solutions. We follow it up with industry leading support. Whether you need help with a feature or you have an idea for a new feature that you would like to see, we are here to help.

Being exclusively based in the United States allows us to better communicate with you and our development department to quickly resolve any issues that you might have. Our highly trained support staff will take ownership of your issue and make it their issue as well.

Ctrl-pad Inc.'s support staff know your industry, software and speak your language.

Support Tracking System

Our online support tracking system allows you to follow your issues from creation to completion. This online method notifies you via email whenever a Ctrl-pad support person has made any changes to your issue. The support tracking system is the best method for having your issues quickly resolved.

Should you decide to phone in, your issue will be entered into the support tracking system by your support representative.

Telephone

You are always welcome to phone us with any issues that you might have. Our support team will do all we can to get your issue resolved on your first call.

Find the phone number for our support department, or any other departments on our contact us page.

Support Tracking System

For those of you who wish to have your issue handled quickly via our online support tracking system, simply click the link below to be taken there directly.

Online support tracking system